Shipping Policy

1. Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.

Once your order is processed, you will receive a confirmation message/email with tracking details.


2. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.
  • We may offer free shipping on selected orders, promotions, or minimum purchase value.

3. Delivery Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–8 business days

Delivery times may vary depending on your location and external factors.


4. Order Tracking

Once your order is shipped, you will receive a tracking ID/link via SMS or email.
You can use this to track your shipment in real time.


5. Delays in Delivery

While we strive to deliver your orders on time, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Public holidays or unforeseen circumstances

FlyFreeFashion is not responsible for delays caused by third-party courier services.


6. Incorrect Address

Please ensure that your shipping address is correct at the time of placing the order.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.


7. Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address
  • Customer unavailability

The courier may attempt delivery again or return the package. Additional shipping charges may apply for re-dispatch.


8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will investigate the issue and provide a suitable resolution.


9. Contact Us

For any shipping-related queries, contact us at:

  • Email: support@flyfreefashion.in